What is the cancellation policy?

If you cancel more than 30 days before arrival, you’ll receive a refund MINUS a cancellation fee: $2,500 for Phoenix Fire $2,000 for Phoenix Rising Cancellations within 30 days forfeit… Continue reading What is the cancellation policy?

Can I reschedule my retreat?

Yes, with at least 30 days’ notice before arrival. A rebooking fee applies: $1,500 for Phoenix Fire $1,000 for Phoenix Rising Rescheduled retreats must occur within ONE YEAR of original… Continue reading Can I reschedule my retreat?

What happens in the event of Force Majeure?

For events outside reasonable control (natural disasters, government actions, epidemics) that make program delivery unsafe or impossible, either party may cancel or reschedule. We’ll work with you to find an… Continue reading What happens in the event of Force Majeure?

Do you recommend travel insurance?

We strongly recommend comprehensive travel insurance that includes trip cancellation, adventure activities, medical emergencies, and trip interruption coverage.